ISO 9000 is a standard for Quality Management Systems, and certification to this standard is rapidly becoming mandatory for companies around the world. The ISO 9000 Standard is generic and independent of specific industries or economic sectors. The standard is applied to tangible products, intangible concepts, or a combination of the two. When you're ISO certified, the businesses that work with you know that quality objectives, continuous improvement, and customer satisfaction are your mantra.

What's changed?
A modified ISO 9001 remains as the operative document. A modified ISO 9004 remains as the interpretation guide. ISO 9002 and ISO 9003 have disappeared. There is more emphasis on continuous improvement and customer satisfaction.

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