In keeping with “lean” concepts and the empowerment of production workers, we hold machinists and assemblers responsible for the quality of their work and expect them to measure the important characteristics of what they make. We give them the gages and measuring instruments, and train them how to make the measurements. They make the required measurements and record the data as instructed.

That data is the basis for determining whether the process is capable of meeting and holding the expected tolerances. There are simple methods for analyzing the data and making those determinations. These methods,known as Statistical Process Control or SPC, can be performed by the operators who make the measurements. They can do the calculations and plot the data. It develops a sense of ownership of the process.

In this seminar you will be introduced to SPC concepts and techniques in “plain English” so you understand:

• What it is and what the data tells you
• How to apply SPC
• How to make the calculations and plot the data
• How to interpret SPC data to product acceptability
• How to measure process capability
• How to perform “Pre-control”
• How to calculate and apply Cp and Cpk

Suggested audience: Production workers, inspectors and testers, process engineers, production and assembly supervisors